FAQs

Nootropics are compounds that show evidence of improving the cognitive abilities of healthy individuals.

You will typically start to feel the effects of Hello Kanna within about 15-20 minutes. It may take a few days for

If it is your first experience with Hello Kanna, we recommend you start with 1 capsule and move up from there.  When first taking Kanna it is always good to start with a low dose and give yourself the opportunity to “prime” your body for all the benefits that Kanna offers. Increase your serving slowly until the desired effect is reached.

Yep! You can find all of our CoAs (lab results) on each individual product page. We update this list as soon as we restock, so this list will always show what you’re getting from us.

Testing, testing, and more testing.

All of our products are tested once after being manufactured, and then undergo a stringent process of quality assurance by our friends at Colmaric Alalyticals.

No method on its own is absolute, which is why we use multiple methods to make sure that everything we sell is what we say it is, is of the highest purity, and most importantly is safe.

We test for identity, purity, and an array of heavy metals using HPLC.

Encapsulation is an important part of the process, and presents an opportunity to give you that extra bit of confidence in us. For this reason our products are encapsulated at an FDA registered and cGMP certified facility that has been in operation for over 10 years.

There have been no toxicology studies on the safety of giving kanna to children. Talk to your doctor before giving any bioactive supplements to children.

As with children, the safety profile of kanna in pregnant or breastfeeding mothers has not been studied. We therefore recommend caution. Talk to your doctor before taking any new supplement.

Yes, we do offer free shipping with any total checkout order over $25

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are located. Orders processed here will typically take 2-7 business days to arrive depending on your shipping choice at checkout. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use most all major carriers. You’ll be asked to select a delivery method during checkout.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

We offer a 90 day no questions asked money back guarantee as long as your product is returned unopened.


If you would like to make a return please contact info@hellokanna.com. We will be able to create a refund order and send you information and a return label to place on the returning package.

Before issuing a refund for unused items, we will need to receive the item back and inspect it to assure they are no issues.